Last Updated: [29 th August 2026]
Welcome to Uniplug. This Privacy Policy explains how Uniplug collects, uses, stores, shares, and protects personal information when you use the Uniplug website, mobile application, and services.
By using Uniplug, you acknowledge that you have read and understood this Privacy Policy.
Uniplug is a student-focused platform designed to connect students and other users with useful services and opportunities, including accommodation, marketplace services, academic support, printing and photocopying, and other campus-related services.
Contact Information
Uniplug
Phone: +260 773 096 780
Email: uniplugcbu@gmail.com
Country: Zambia
Depending on how you use Uniplug, we may collect different types of information.
Account Information may include:
Accommodation Information — if you search for, contact, or list a boarding house, we may collect:
Marketplace Information — if you buy, sell, or advertise products, we may collect:
Service Information — when you request services such as assignment support, typing, printing, photocopying, or other services, we may collect information and documents necessary to provide those services.
Payment Information — where payments are supported, we may collect information necessary to process or confirm your payment. Payments may be processed through third-party payment providers. Uniplug does not necessarily store complete card, mobile-money, or banking credentials.
Technical Information may include:
We may use your information to:
We aim to collect and use only information reasonably necessary for these purposes.
Where applicable, personal information may be processed based on:
Uniplug will handle personal information in accordance with applicable data-protection requirements in Zambia.
We may share necessary information with:
We do not sell your personal information as a product.
Information will only be shared where reasonably necessary to provide our services, protect users, comply with the law, or otherwise as permitted by applicable law.
Information you voluntarily publish on Uniplug may be visible to other users.
For example, a boarding-house listing may display:
Marketplace listings and other information that you choose to publish may also be visible to other users.
Users should avoid publishing sensitive personal information that they do not want publicly available.
Uniplug may use cookies and similar technologies to:
Users may be able to control cookies through their browser or device settings.
Disabling certain cookies may affect some features of the platform.
Uniplug may use third-party technology and service providers to operate and improve the platform. These may include providers for:
These third-party providers may process information on behalf of Uniplug or independently under their own terms and privacy policies.
Where appropriate, users should review the privacy policies of relevant third-party services.
Uniplug takes reasonable technical and organizational measures to protect personal information against:
However, no online service can guarantee absolute security.
Users are also responsible for protecting their account credentials and should not share their passwords with others.
Where a data-security incident occurs and notification is required by applicable law, Uniplug will take appropriate steps to investigate and respond.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.
Different types of information may be retained for different periods depending on:
When information is no longer required, it may be deleted, anonymized, or securely disposed of.
Subject to applicable law, you may have rights including:
Some requests may be subject to legal limitations or verification requirements.
If you wish to exercise a privacy right, ask a question about your personal information, or make a privacy-related complaint, contact Uniplug.
Email: uniplugcbu@gmail.com
Phone: +260 773 096 780
We may request reasonable information to verify your identity before processing certain requests.
Uniplug is designed primarily for students and may therefore process information relating to students of different ages.
Where applicable, Uniplug will take reasonable measures required by applicable law when processing information belonging to children or individuals who require parental or guardian consent.
If you believe that a child has provided personal information in circumstances where they should not have done so, please contact Uniplug.
Certain Uniplug features may use location-related information to help users find relevant services, including boarding houses and campus-related services.
Location information may include information voluntarily provided by users or approximate technical location information.
Users may be able to control location permissions through their device or browser settings.
Uniplug may contact users regarding:
Where applicable, users may have options to manage certain non-essential communications.
Some of Uniplug's technology or service providers may process or store information outside Zambia.
Where personal information is transferred to another country, Uniplug will take reasonable steps to ensure that the transfer and processing comply with applicable data-protection requirements.
If Uniplug becomes aware of a personal-data breach or security incident affecting users' information, we will take reasonable steps to investigate, contain, and address the incident.
Where notification is required by applicable law, Uniplug will provide the required notification to affected individuals or relevant authorities.
Uniplug may update this Privacy Policy from time to time to reflect changes in:
Where significant changes are made, we may notify users through the website, application, email, or another appropriate method.
The updated Privacy Policy will indicate the date on which it was last updated.
If you have questions, complaints, requests, or concerns regarding this Privacy Policy or the handling of your personal information, contact us:
UNIPLUG
Phone: +260 773 096 780
Email: uniplugcbu@gmail.com
Country: Zambia
We encourage users to contact us first so that we can investigate and attempt to resolve any privacy-related concern.
Back to top ↑